Emoji problems

The errors#

Discord did not recognize an emoji on the message.

Discord rejected the message content (usually a custom emoji).

I can't use this emoji.

Why it happens#

Three common causes, in order of likelihood:

1. The custom emoji was deleted, or it belongs to a server Zira is not in. A custom emoji only works if it still exists somewhere Zira can see it.
2. Zira is missing Use External Emojis in the channel, which is needed for any emoji that lives in a different server.
3. The emoji was pasted as text from another app and is not a real Discord emoji. Some emoji from phones or websites look right but are not in Discord's picker.

The fix#

• Pick the emoji from Discord's own emoji picker while setting up, rather than pasting it.
• For custom emoji, prefer emoji uploaded to this server. They keep working as long as the emoji exists.
• If you need emoji from another server, give Zira Use External Emojis in the channel, and make sure Zira is also a member of the server the emoji comes from.
• If the emoji was deleted, edit the button or reaction on the dashboard and choose a new one.